After Sales

The Projecta Customer Care service is active on all 6 continents: more than 50 highly specialized technicians trained at the headquarters in Fiorano (Modena), ready to intervene on-site to support our partners in the development of their business.

As a customer-oriented company, Projecta develops highly customized machines calibrated to the specific needs of each customer and the know-how acquired gives each technician the skills to take care of the machines in every aspect: from troubleshooting to the research and industrialization of new products.

projecta afer sales assistenza gruppoB&T

In addition to on-site interventions, Projecta uses cutting-edge technologies for remote assistance: Smart Glasses intelligent lenses with augmented reality software, to guide customers in solving any critical issue in real time, eliminating any space and time limit.

20 local branches are duly supplied with original spare parts and equipment to minimize the lead times for delivery of materials requested by our customers located all over the world.

To satisfy the most diverse needs, Projecta offers its assistance service through the PIT STOP PROGRAM, where tailor-made assistance packages are created for our partners.